Customers are responsible for removing all large, valuable, or fragile items from the areas to be cleaned before the service begins. This includes but is not limited to jewelry, electronics, and expensive decor. We are not liable for any loss or damage to valuables that are not removed from the cleaning area.
In the event that valuable or fragile items are left in the cleaning area, the customer assumes full responsibility for any damage or loss that may occur.

Customers are required to inform us of any known allergies to cleaning agents or products prior to the commencement of the service. If no such information is provided, it is assumed that the customer accepts the use of our standard cleaning products. Any allergic reactions or other health issues arising from the use of these products are the customer’s sole responsibility. We are happy to provide detailed information about the cleaning products used upon request. It is the customer’s responsibility to ensure these products are safe for their needs.

We are not responsible for allergic reactions to cleaning agents or materials. It is the customer's responsibility to inform us of any allergies or sensitivities and inquire about our cleaning products.

Any damage incurred during the movement of furniture, whether performed by the customer or at the customer’s request, is the sole responsibility of the customer.
While we take every precaution to avoid damage, we are not liable for any incidental damages caused by the cleaning process or during furniture movement.

Customers must inform us in advance about any unique conditions in the cleaning area, such as fragile flooring, antique furniture, or other items requiring special care. It is also the customer's responsibility to ensure the area is free from clutter or obstructions that may hinder the cleaning process.

Adequate access to the premises must be provided at the scheduled time. Delays caused by access issues or the customer’s failure to be available may incur additional charges or rescheduling fees.

In the event of any unexpected issues during the cleaning process, we will communicate with the customer promptly to determine the best course of action. We reserve the right to adjust services or schedules based on these unforeseen circumstances.

While we take care to handle items with caution, we are not liable for any accidental damage that may occur during the cleaning process. Customers should notify us of any fragile or high-risk items before cleaning begins.

By booking a service, the customer agrees to these terms and conditions

Customers must provide complete and accurate information regarding the premises and items to be cleaned. Failure to do so may result in a revised service charge or cancellation.

Customers must inspect the cleaned areas immediately after service completion. Once approval is given, the service is considered final. Any concerns must be raised prior to sign-off.

Payment is due as agreed upon. Late payments may incur additional charges or penalties as outlined in the terms of service.

Cancellations or schedule changes require adequate notice. Customers must ensure access to the premises at the agreed service time to avoid delays or additional charges.

Customer information will be kept confidential and will not be shared with third parties without explicit consent, unless required by law.

• Minimum Order: £49.99
• No Prepayment Required: Pay upon completion of the service.
• Free Cancellation or Rescheduling: You can cancel or reschedule up to 12 hours before your scheduled time without any charge.

Simple, Flexible, and Hassle-Free!
We believe in making the booking process as easy as possible for you. Your convenience is our top priority, and we guarantee a smooth, stress-free experience from start to finish.